DO YOU HAVE A QUESTION?
Frequently asked questions
Whether it’s a question for our events team or the café we may have the answer below.
Please enquire if you do not find what you are looking for.
EVENT CATERING
Use the enquire form online or email us with your event type, date, and location, how many people and menu style.
Once we have your detailed brief, we will put together a bespoke quote that we believe suits your requirements with suggested menu options, the equipment required and our recommended staffing.
Should you want to book with us, we will send you a deposit invoice. Once paid, the date is reserved for you.
We do not have set event packages and offer a bespoke quote for each event. If you already have a particular event or a venue in mind along with the style of food and guest numbers, we can provide a ballpark figure to give you an idea of the event costs.
As a rule, we do not have fixed menus. Whilst our wealth of knowledge and menus are at our fingertips, we always like to start by asking what you envision your menu to be and then we can help build from there.
We are based in the Cotswolds though we are more than happy to travel throughout the UK, the more appropriate answer to the above question is ‘where would you like us?’
We are recommended caterers at several Cotswold wedding and event venues, we have catered in stately homes, beautiful historic London venues, purpose-built marquees, tipi’s and even a Cornish castle, so we are well versed in delivering exceptional food and service in extremely varied and challenging surroundings.
Yes, absolutely! Please get in contact to organise with our event team.
Call or email us to arrange a meeting to discuss your event. This can be at our Cotswold café, your home, or the event venue.
For most event we will do a site visit to ensure we have the correct equipment and kitchen space necessary for your event. Some smaller events and private dining’s we can organise a skype or photo tour of your home/venue.
We will finalise your menu at least one month before your event. Final numbers must be confirmed two weeks prior to your event. Any changes made after these dates may be made chargeable.
As each event is bespoke, we do not have in house tableware. We take your vision, your mood board, Pinterest page and use our extension knowledge of the best suppliers to help create your desired look. This may include chairs, linen, napkins, glasses, crockery, cutlery, and all table décor.
COTSWOLD CAFÉ
No reservations necessary, All welcome. Come by and ask for a table. If there is a wait, we’ll be sure to take good care of you.
We offer our full menu to eaten in or taken away. If taking away, your chosen items come beautifully presented and easy to eat on the go.
Dining in? On arrival, please wait to be greeted outside by a team member who will show you to a table.
Taking away? Come to our takeaway door and one of the team will look after you. Please note, as we have an intimate indoor dining area and to prevent overcrowding our diners, we allow one group in to order takeaway at a time.
Yes, there is a free village car park. Please respect our village and follow private parking signs.
We will always do our best to accommodate your specific dietary requirement. Be sure to speak to the team if you have any dietaries or allergies and we will be sure to take care of you. It is important to know that we do use nuts, gluten, and other allergens in our kitchen.
You can! Please contact our café team on hello@quinceandcloveratgreattew.co.uk to find out what we can offer.
We do! We have oat, almond, coconut, and soya milk available for tea and coffees.
Yes, we welcome children of all ages. Whilst we do not have a children’s menus many of our dishes are suitable and can be prepared in smaller portions. Please be considerate of your fellow diners if deciding to bring children with you.
We have a couple of highchairs available.
Yes, the café is accessible from the street to wheelchair users. Unfortunately, we are currently unable to offer any dedicated disabled toilets.
Yes, we share with the village pub The Falkland Arms.
Origin Coffee in Cornwall, UK
Yes, although we do have a one dog in the café at a time policy and they must be well behaved.
To help minimise contact in restaurant, we are encouraging contactless payments via card, apple pay or google pay. However, if none of these options work for you, we also accept cash payments.
Regarding gratuity, we do not build in a service charge to your final bill. You can ask to add a gratuity to your bill, alternatively you can tip in cash if you prefer. Please note, all customer tips and service charges are kept by restaurant employees in full.
Keep an eye on our social media or contact our team at hello@quinceandcloveratgreattew.co.uk
